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We help
organisations thrive.
We work with
executives, boards and HR leaders
to engage employees,
boost performance and build culture.
Trusted by clients
Case studies
Case study # 1
Australian Government department
Before PentaQuest:
Poor engagement with professional development and performance discussions
Learning and development activities were limited to mandatory activities and there was little engagement in with professional development. Performance conversations happened in a formal setting every 6 months but staff felt that these conversations were stressful and not meaningful. The performance process was largely manual and the staff experience was highly dependent on the manager.
After PentaQuest:
641% increase in learning and development completed in 6 months
We delivered a massive increase in the amount of learning and development activities being completed, which resulted in staff being more skilled and results in productivity gains. Performance conversations increased in frequency and meaningfulness, with the average staff member having 5 development goals that they are actively working towards.
What users say
“I like how simple yet rewarding it is.”
“The dashboard is very user friendly and it is easy to see what you need to do.”
“It's easily accessible and easy to use - dummy proof!”
“I love the ability to use it to track my own professional development and to set my own goals.”
"It is definitely more engaging to fill in than the old performance plan document. It makes staff think about what they are doing to develop and what they can do to progress activities. I think it is an excellent innovation."
Assistant Director Human Resources,
Australian Government Department
Case study # 2
Multinational company
Before PentaQuest:
Poor alignment of staff behaviours with strategy
The client was seeking a way to reward and recognise staff for positive workplace behaviours and to build a strong and unified culture. As part of this strategy, they wanted to embed the United Nations Sustainable Development Goals (UN SDGs) as part of the culture and create environmentally conscious habits. As an organisation of approx 120 people in several cities across Australia, they needed a digital way to engage and align staff to the company's strategy and culture.
After PentaQuest:
645 UN SDGs actions completed in
6 months
Staff became more aware of and active in doing daily environmentally conscious behaviours and the UN SDGs are now part of the company culture through the regular positive reinforcement. The company used PentaQuest to also nudge other behaviours related to business strategy and company culture. Results achieved include 30 knowledge sessions, 71 pieces of knowledge shared, 212 proposals submitted, 104 feedback sessions held, 54 brainstorms sessions completed.
What users say
"I became a lot more conscious of the little things I could do every day that make a difference."
"It really showed how committed the company was to this strategy - they put their money where their mouth is."
"It was cool that is was something we could all work towards, regardless if you are in the head office or not. The other teams really got into it."
"Seeing the results after 6 months was awesome, it was cool to see how much we had achieved together and to see it visualised".
"It was fun! I got really competitive actually."
"The fact that it was digital and automatic meant less work for me. It did it all for me. And I really liked it as a tool to engage all staff, especially those around the country."
Operations Manager,
Multinational Company
Case study # 3
Australian Government department
Before PentaQuest:
Poor engagement with learning and development and low collaboration between teams
Staff worked in siloes and did not communicate much with other teams. Engagement with learning and development was lacklustre. The HR team was seeking an innovative and effective way to increase engagement with HR processes and increase employee engagement.
After PentaQuest:
140% increase in learning and development completed in 2 months
Employees feel recognised for their work efforts, managers have a tangible way to set priorities and reward staff. Results include 140% increase in non-mandatory L&D, 71% of users engaging with the platform regularly (daily and weekly), and an increased understanding of wellbeing from 58% to 91% which is a significant 33% from a 1 month challenge.
What users say
"PentaQuest is a powerful tool, helping users navigate and engage with workplace content, be it through training or self-management of projects and leveraging the tools available within PentaQuest to track progress of the team, review tasks completed or liaise with a colleague."
"This is a platform like no other and I believe it will become common practice within the next 5 -10 years. Through gamification, PentaQuest allows the user to earn points for completing tasks and activities, as assigned by their manager, HR or themselves and redeem rewards which can contribute to the individuals professional development."
"I love that PentaQuest is different to anything else we see in HR and that it was co-designed with the users, who were involved every step of the way."
Human Resources Manager,
Australian Government Department
Benefits
Increase engagement with L&D by 641%
9X increase engagement with organisational strategy
Align behaviours to company culture
Features
Recognise and celebrate your employees using gamified activities
Reward and recognise high performing staff for activities such as completing learning and development activities, collaboration with other teams, completing surveys, submitting time sheets and proposals... you name it! You are in complete control about the types of activities you want to encourage.
"It's simple and yet very rewarding. I love seeing my progress"
Increase performance
using Goals
Employees can set goals in an easy and actionable format. Rather than traditional and ineffective performance conversations that happen twice a year, now you can set, track and reward progress towards professional and personal goals wth tasks, due dates, priorities and more. And you can even invite other people to support you, like managers, mentors or peers. Goals can be individual or team based.
“I like the format - not only is it easy to navigate but it very clearly prompts you to achieve goals.”
“It was a good way to collaborate across teams”
Get laser-focused
using Monthly Challenges
Get the whole organisation involved in friendly competition through Monthly Challenges. A set of activities to be completed in 30 days, Monthly Challenges are a super effective way to get teams fired up and focussing on a key area. Whether it be diversity and inclusion, wellbeing, security, performance reviews, or any other challenge relevant to your organisation, Monthly Challenges are a fun and effective way to get everyone working together on the same area.
"Really good. I pay more attention to the Monthly Challenges”
Get recognised for your effort
using Rewards
You can choose from a range of rewards using your Redeemable Points. Ranging from a coffee or book voucher through to development opportunities like networking ,lunch with the boss, and conferences, rewards are a great way to get recognised for your effort.
“I am really enjoying this platform and think the rewards section is great for those who may be less motivated.”
Get real-time feedback
using the Dashboard
Live dashboards for teams and the whole organisation let you see how your team is performing. It also shows what your team is working on and the strategic focus area being prioritised.
Dashboards can be in collaborative or competitive mode, depending on your choice.
“The dashboard is very user friendly and it is easy to see what you need to do.”
Show appreciation for key values
using Congrata
Congrata let you recognise someone for doing something great and demonstrating key values. If your team is focussing on collaboration, innovation, going above and beyond, or simply being a great team member, Congrata let you show appreciation for each other.
"I love that I can thank someone and that they
have a record of it afterwards too!"
Increase manager capability
using specific activities
Managers can receive and be incentivised to complete particular activities relevant to their role and growth. Whether it be attending specialised manager training, having more conversations with staff, or taking time to connect with other managers, you can create manager-specific activities. Managers also have a portal to create activities and team objectives for their staff.
“My manager has become more conscious of
providing feedback because of PentaQuest”
Get real-time analytics
in the Admin portal
As well as being able to customise loads of features in the PentaQuest platform quickly, easily and at any time, Admins have access to analytics and reporting that give you real-time access. This data lets you adjust and evolve the gamification experience over time based on user activity and feedback.
"It lets me see where everything is up to. In many cases it actually gives me data that we aren't capturing anywhere else. It's really useful like that."
...want to see more?
The PentaQuest platform is loaded with features.
Get in touch to learn more.
Book a demo
BOOK A DISCOVERY CALL
The leadership team
Kerstin Oberprieler
Co-Founder and Chief Executive Officer
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PhD in workplace gamification
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TEDx speaker
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International expert
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Award-winning designer
Dr David Ireland
Co-Founder and
company director
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Innovation and start-up specialist
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Angel investor
Gautam Nayak
Engineering lead
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10years+ experience in enterprise applications
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Specialises in cloud-based solutions
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Has led teams in Australia and Bangalore
Ben O'Loghlin
Company director
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Business and software strategy
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Sales expert
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Angel investor
FAQ
Who is PentaQuest?
PentaQuest specialises in behaviour change for organisations. We believe in helping our clients and users live their best lives by tapping into our human desire to play.
We do this through a gamified platform
that unlocks employee motivation
using cutting-edge behavioural science
so that employees and organisations thrive.
What do you offer?
We offer a highly customisable and effective Software as a Service platform that uses gamification and behavioural sciences to increase engagement, align behaviours with strategy and build a strong culture.
We also offer consulting to design strategy and cultural change interventions and bespoke design services.
What can I customise in the platform?
A lot! We know that meaningful gamification occurs when it is specifically tailored to your unique context. That's why you are in complete control of the activities, challenges, rewards, teams, look and feel, and much more. Through the Admin portal you can add, edit, and delete almost all elements of the platform so that you can give your team the best experience. And it means that you can make changes quickly, easily and at any time and evolve the gamification experience with your organisation.
What's your proof that your approach works?
We've delivered outstanding results for our clients using gamification, ranging from a 641% increase in learning and development, a 33% increase in well-being engagement in just 1 month, increases in collaboration, communication, workplace satisfaction, and much more. We pride ourselves on delivering meaningful results - if you win, so do we.
Check out our case study section for more.
What distinguishes you from everyone else?
Unlike other companies who claim to use gamification, our team consists of leaders in the field, many of whom have PhD's and are internationally recognised experts. This means we can more effectively engage employees because our game mechanics and workflows are based on the latest research and insights about what really works. And on top of that we also have many years practical experience in implementing organisational interventions.
What type of support do you offer?
We offer several tiers of support, depending on your needs. All clients receive 24/7 technical support and assistance from our behavioural gamification experts and Game Masters to set up the platform with your team.
For larger organisations or more complex challenges, our experts work with you closely to tailor the gamified experience and give ongoing support. We work closely with you, as a single team.
How does the implementation work?
We support you through our tried and tested gamification methodology to implement an effective solution that increases engagement, aligns strategy, and build culture. The first step is getting crystal clear in your intent and desired success metrics. Then we define the behaviours, challenges, rewards etc that will lead to this success state. The next step is to onboard the admins and champions into the platform, and then rolling it out to the rest of the organisation. Then we do regularly check-ins to help you maximise your game mechanics and help your organisation thrive.
Does gamification really work?
Absolutely. Gamification has been proven to increase engagement and nudge behaviour, both in academic studies and in the real world. However not all gamification solutions are effective. The biggest problem is when simple and overly competitive game mechanics and extrinsic motivators are over-used. This often comes from inexperienced designers who do not know how to navigate the complexities of the workplace and do not understand the science of human motivation.
But we know do. That's why our team consists of leading experts and practitioners. With us on your side, you are assured to have a successful implementation.
Where did you get the idea to offer your services and solution?
We started PentaQuest when we saw how effective game mechanics were in our own team. By tapping into the human desire to play and have fun, we found that team members were more productive and happier.
We had so much interest from others that we realised we had discovered a solution that many organisations could benefit from. And so we started PentaQuest as a way to share our solution and technology with the world.
How did you develop the platform?
The PentaQuest platform has been carefully designed and improved over many years. Originally starting with a pen-and-paper model that was fine-tuned over 2 years, we then developed a digital version. Our platform was then further designed through extensive research with over 500 users, so the platform features, functionality and even interface design has all been tried and tested with many different types of users and organisations. And we're not done yet! We are constantly improving the platform to ensure you benefit from the latest in behavioural science and gamification research and practice.
How does your pricing work?
Consulting
Each project is scoped to suit your unique needs. Get in touch for an estimate.
Platform
Our pricing is tiered based on the number of users, for example 0 - 300 users, 300 - 600 users, 600 - 2,000 users and so on. We do annual contracts paid upfront.
We offer several support packages depending on your needs, starting from basic behavioural design and technical support through to providing premium support that includes delivering training and onboarding to your champions and admins.
I think gamification is excellent, but my team is conservative?
Taking a more human-centred and playful approach to the workplace is new for some organisations, so some team members may have questions at the beginning. This is partly due to the misconceptions around the term 'gamification' where some people think it means playing Dungeons and Dragons at work or doing kitschy team building exercises! Obviously this is not what we do.
Our platform has been developed with professional and traditional audiences such as Government departments, so our platform strikes the perfect balance between professionalism and play. Our expert team has worked with many organisations to implement gamification and we support you in the onboarding and messaging for all user and engagement types.
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